Did you know that the Better Business Bureau (BBB) does NOT process complaints against landlords or property managers? Neither did I, until today. When I attempted to file a complaint on the BBB's website regarding a previously mentioned Bad Business, the web site informed me that I could not, based on the nature of the complaint I was attempting to file. Better Business Bureau, you get a Bad Business rating today.
Tuesday, May 28, 2013
Thursday, May 9, 2013
Cascades Overlook
Bad Business!
After being refused the right to install a minimal exterior surveillance system, and falsely advertising a 2BR + Loft as a 3BR apartment, being charged $1000 due to an earlier billing / accounting mistake on the part of the property management company, we decided to move, calling them to give our 30-day notice.
Cascades Overlook Apartments in Sterling, VA (a Kettler property) charges an extra 2-months rent in their rental agreement, which my wife and I were okay with paying, but then they charged us for a 3rd month of rent at $1950 / month because they claim that we did not give them 30 days notice.
Bottom line - the management is not flexible and has a very short-term memory.
After being refused the right to install a minimal exterior surveillance system, and falsely advertising a 2BR + Loft as a 3BR apartment, being charged $1000 due to an earlier billing / accounting mistake on the part of the property management company, we decided to move, calling them to give our 30-day notice.
Cascades Overlook Apartments in Sterling, VA (a Kettler property) charges an extra 2-months rent in their rental agreement, which my wife and I were okay with paying, but then they charged us for a 3rd month of rent at $1950 / month because they claim that we did not give them 30 days notice.
Bottom line - the management is not flexible and has a very short-term memory.
DMV Moving & Storage of MD
Good Business!
Local moving company that moved our belongings quickly, safely, and at a fair price. Couldn't have asked for more. Thank you to DMV Moving and Storage for a pleasant moving experience!
Local moving company that moved our belongings quickly, safely, and at a fair price. Couldn't have asked for more. Thank you to DMV Moving and Storage for a pleasant moving experience!
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